This privacy policy has been compiled to better serve those who are concerned with how their Personally identifiable information (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read my privacy policy carefully to get a clear understanding of how I collect, use, protect or otherwise handle your PII in accordance with my website and therapy practice through the Marina Counseling Center.

What information do I collect?

When contacting me through my website, as appropriate, you may be asked to enter your name, email address, phone number, or other details to help me respond to your request.

When do I collect information?

I collect information from you when you fill out a form or enter information on my site.

How do I use your information?

I may use the information I collect from you when you fill out a contact form or use other site features in the following ways:

• To allow me to better serve you in responding to your customer service requests.

• To send periodic emails regarding services.

• To improve my website in order to better serve you.

Information that is collected automatically for website visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit the website, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Analytics

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

This information is shared with Squarespace, my website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

• These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

• These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

• Information about your browser, network, or device

• Your IP address

How do we protect visitor information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We only use software with companies who enter into a signed, formal agreement in which all parties agree to keep personal information private and secure. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Sharing of Information

We are committed to maintaining your trust, and I want you to understand when and with whom I may share the information we collect.

• Authorized third-party vendors and service providers. We may share your information with third-party vendors and service providers that help us with specialized services, including billing, payment processing, management and hosting of telehealth services, customer service, email deployment, business analytics, marketing (including but not limited to advertising, attribution, deep-linking, direct mail, mobile marketing, optimization and retargeting) advertising, performance monitoring, hosting, and data processing. These third-party vendors and service providers may not use your information for purposes other than those related to the services they are providing to us.

• Legal purposes. We may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, health, safety, and security of the public.

• Business Transfers. HIPAA permits organizations to transfer PHI in certain circumstances. We can transfer your information as part of a transfer of the assets of the organization, merger, or consolidation or in the unlikely event of bankruptcy, if such transfer is permissible under HIPAA and the HIPAA Notice.

• Protected Health Information. We may transfer your PHI as described in the HIPAA Notice and permitted under HIPAA.

• With your consent or at your direction. We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent or direction.

Please note that no information provided by clients during consultations or requests for appointments is ever used for marketing purposes.

California Online Privacy Protection Act (CalOPPA):

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. 

See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:

Users can visit my site anonymously.

• Once this privacy policy is created, I will add a link to it on my home page or as a minimum on the first significant page after entering my website.

• My Privacy Policy link includes the word ‘Privacy’ and can be easily found on the page specified above.

Children Online Privacy Protection Act (COPPA)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.

Changes to this policy

I reserve the right to change this policy, and all changes are in effect from the date that they are posted on this site. I recommend that you review the Privacy Policy periodically to stay informed of my privacy practices.

​You may also request that I delete your personal information by sending me an email at the end of this policy. I will delete such information unless I m required to maintain information in accordance with applicable law.

Contact me

If there are any questions regarding this privacy policy, you may contact me using the information below.

(415) 649-0797

jennchantherapy@gmail.com